Subprocessors and service providers
Version 2026-10-31. Last updated: October 31, 2026.
We use the companies below to run Lantern. Each is bound by a contract with data protection terms. We give cloud customers at least 30 days' notice before adding or replacing a subprocessor of customer data, as the Data Processing Addendum describes: we update this page and email account owners.
Subprocessors of customer data (cloud plan)
These process the data in your cloud portal, or that you send us for support.
| Company | What for | Data | Where |
|---|---|---|---|
| DigitalOcean, LLC | Hosting cloud portals, their databases and the collector connection service | Everything stored in your portal (see Annex 1 of the DPA) | New York, USA |
| Microsoft Corporation (Microsoft 365) | Our email: support conversations and service notices about your portal | What you include in support emails; portal names and status in notices | United States |
On the self-hosted plan we process no customer data, except what you choose to send us for support.
Other service providers
These process our own business data about customers and visitors (see the Privacy Policy), not the data in your portal.
| Company | What for | Data | Where |
|---|---|---|---|
| Stripe, Inc. | Payments, invoices, tax calculation and the billing portal | Billing name and address, email, card details (held by Stripe only), invoices | United States and other countries where Stripe operates |
| DigitalOcean, LLC | Hosting your Lantern account (account.lanternnms.com) and release downloads | Account data: email addresses, company name, plan, sign-in and audit records | New York, USA |
| Microsoft Corporation (Microsoft 365) | Sending sign-in links, receipts for sign-up steps and account notices; our mailboxes | Email addresses and the content of the messages | United States |
| Netlify, Inc. | Hosting lanternnms.com and receiving the demo and volume discount forms | What you enter in those forms; web server logs | United States, served through a global network |
| Cloudflare, Inc. | DNS for lanternnms.com. No web traffic passes through Cloudflare | DNS queries | Global |
We do not use advertising, analytics or tracking services.